I Received a Damaged Tape! What Should I Do?
If any video you received is damaged, return it to the address
on the video sleeve, which is:
2625 Alcatraz Ave, Suite 241
Berkeley, CA 94705
Include a brief note saying that the video is damaged, and
you would like a replacement. I'd prefer if you also let me
know what kind of damage there is, so I can check to be sure
that we did not receive a bad batch from the duplicators.
A replacement tape will be sent out to you as soon as we